Contact TripMatches

We're here to help you with any questions or concerns

Do you have any questions, suggestions or need help? Don't hesitate to contact us. Our team will be happy to assist you.

Contact Methods

For general inquiries, support and suggestions

Response time: 24 hours

For technical issues, bugs or platform difficulties

Response time: 12 hours

For collaboration proposals, partnerships and business opportunities

Response time: 48 hours

For privacy inquiries, GDPR and data protection

Response time: 72 hours maximum (according to regulations)

Monday to Friday: 9:00 - 18:00 CET

Saturdays and Sundays: Response on next business days

Spanish holidays: Response on next business days

💡 Tip: For urgent emergencies related to ongoing trips, contact by email indicating 'URGENT' in the subject.

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instagram:@tripmatches_official

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twitter:@tripmatches

TripMatches, S.L.

Address pending final registration

Madrid, 28000

Spain

📧 We prefer email communication for faster responses

You can also use our integrated contact form on the platform to send inquiries directly.

Available categories:

General inquiryTechnical supportAccount issuesPayment issuesReport userImprovement suggestionsPartnershipsData protectionOther