Contact TripMatches
We're here to help you with any questions or concerns
Do you have any questions, suggestions or need help? Don't hesitate to contact us. Our team will be happy to assist you.
Main contact
Contact Email
info@tripmatches.esTypical response
24-48 hours
Alternate email
tripmatches@gmail.comHow can we help you?
General questions
Questions about the platform, features and suggestions
Technical support
Technical issues, errors or difficulties with the platform
Collaborations
Collaboration proposals, partnerships and business opportunities
Data protection
Privacy, GDPR and data protection questions
Tip: include the category of your query in the email subject for a faster response.
Contact Form
You can also use our integrated contact form on the platform to send inquiries directly.
Support Hours
Monday to Friday: 9:00 - 18:00 CET
Saturdays and Sundays: Response on next business days
Spanish holidays: Response on next business days
💡 Tip: For urgent emergencies related to ongoing trips, contact by email indicating 'URGENT' in the subject.
Postal Address
TripMatches, S.L.
Address pending final registration
Madrid,
Spain
📧 We prefer email communication for faster responses