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Terms and Conditions

Last updated: July 2025

Welcome to TripMatches. These terms and conditions describe the rules and regulations for using our shared travel platform. By accessing this website and using our services, you accept these terms in full.

1Acceptance of Terms

By accessing and using TripMatches, you agree to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

2Service Description

TripMatches is a platform that connects drivers and passengers to share trips. We are not a transport company, but an intermediation platform between users.

3User Registration and Account

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the confidentiality of your account
  • You must immediately notify any unauthorized use of your account
  • You must be at least 18 years old to use our services

4Permitted Use

  • Use the service only for legal purposes
  • Do not impersonate other persons
  • Do not post offensive or illegal content
  • Respect the rights of other users
  • Comply with all applicable traffic laws

5Payments and Contributions

Passengers can contribute to trip expenses. These contributions must not exceed the actual cost of the shared trip. TripMatches may charge a commission for the platform service.

6Cancellations

Users can cancel trips according to established policies. Late cancellations may result in penalties. We recommend canceling as far in advance as possible.

7Liability

  • TripMatches acts solely as an intermediation platform
  • We are not responsible for user actions
  • Users are responsible for their own behavior and safety
  • We recommend verifying profiles and ratings before sharing trips

8Privacy and Data

Your privacy is important to us. See our Privacy Policy to understand how we collect, use and protect your personal information.

9Intellectual Property

All content on TripMatches, including text, graphics, logos and software, is the property of TripMatches or its licensors and is protected by intellectual property laws.

10Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately after posting on the platform.

11Termination

We may suspend or terminate your access to TripMatches at any time, without notice, for conduct we believe violates these terms or is harmful to other users.

12Applicable Law

These terms are governed by the laws of Spain. Any dispute will be resolved in the competent courts of Spain.

Have questions?

If you have questions about our terms and conditions, contact us.